Job Management

January 9, 2019

Should clients leave their comments and rating in our staff’s mobile App upon task completion? How to ensure such information will not be modified by staff themselves? Can such information be hidden in the App once clients input their rating and comments?

2020-07-28T09:58:45+08:00January 9th, 2019|

Sure! Once your staff input the end time in the App, they should press [Client Signature] and pass their mobile to the client to sign and comment. Then [Client Signature] button will be disabled and information inputted by clients will be frozen accordingly.

How to ensure the staff really punch card in the designated site?

2020-07-28T09:52:43+08:00January 9th, 2019|

Clockgogo can fulfill your requirement by: a. (Optional) Register a Clockgogo Work Spot (CWS) in client’s site / other designated site to control your staff to punch card within 10m from the CWS. b. Enable [GPS Checking]  in [Job Setting] to ensure staff punch card within a certain GPS [...]

Why did I fail to choose the employee that I wanted in job order?

2019-01-09T11:13:35+08:00January 9th, 2019|

It is because that the Job Manager did not have the access right to the departments concerned. You need to set the “Department Access (Job Manager)”, which will influence the available employee can be chosen in job order creation. Please inform your system Administrator to update the “Department Access [...]

Who are entitled to create and assign jobs? How can I assign the jobs to my staff?

2020-07-27T17:56:20+08:00January 9th, 2019|

“Job Manager” can create and assign jobs. Firstly, system administrator needs to grant the access right to corresponding staff by: a. Login Clockgogo Cloud with the user ID of system administrator b. Go to [User Setting], set the entitled staff as “Job Manager” Remarks: Community (free) user of Clockgogo [...]

Go to Top