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Introduction to Pay-TV Service Business

The pay-TV service business (such as Now TV) is a thriving segment of the television broadcasting industry that offers premium content to subscribers for a fee. These services may include various forms of content, such as exclusive shows, movies, live sports, and other exclusive events. Pay-TV service providers include cable, satellite, and over-the-top (OTT) platforms, with a broad range of channel packages making it a highly competitive sector.

Human Resource Challenges in the Pay-TV Service Business

The broadcasting industry, including the pay-TV service sector (such as Now TV), faces a set of unique human resource (HR) challenges. At the forefront is the issue of managing personnel across different schedules. Given the nature of broadcasting, it’s not a standard nine-to-five operation. Pay-TV service businesses often operate round the clock, requiring shifts that cover 24 hours.

A second crucial aspect is employee time-tracking, crucial for calculating payments, managing overtime, ensuring compliance with labor laws, and reporting.

Lastly, managing staff across various locations, including on-site at broadcasts, in offices, and remote locations, can be a complex undertaking.

The Role of Time and Attendance Systems

Time and Attendance Systems can serve as a formidable solution to the HR challenges faced by pay-TV service businesses. These systems can assist in bringing order, accuracy, and transparency in managing employees. Here’s how:

  • Accurate time tracking: Instead of manual entry, these systems digitally record when an employee starts and ends work, which is crucial in a 24/7 operation. Furthermore, they can precisely track when employees are on break or when they’re working over time, ensuring accurate compensation.
  • Managing flex-time: Given the non-traditional working hours in pay-TV businesses, flexible work options might be critical for attracting and retaining talent. A Time and Attendance System can track flexible schedules, ensuring employees are compensated accurately.
  • Remote logging: These systems enable employees to log their time and attendance remotely, a crucial feature when managing staff that are on broadcasts, at different offices, or working remotely.
  • Compliance: Non-compliance with labor laws can lead to severe financial penalties. These systems ensure accurate tracking of work hours and overtime, helping businesses remain in compliance with labor laws.
  • Data for decision-making: The data gathered can lead to insights on staffing needs, managing peak times, and identifying inefficiencies. This data-driven approach can lead to more effective HR decision-making.


Pay-TV service businesses face a unique set of HR challenges, primarily stemming from the need to operate across different schedules and locations. Time and Attendance Systems can serve as an invaluable tool for these businesses, not just fulfilling accurate time and attendance logging but serving as the backbone for strategic, data-driven HR decisions. As a pay-TV service business, leveraging such systems can mean improved efficiency, significant cost savings, and enhanced staff satisfaction.

About Clockgogo

A cloud-based time attendance management system aims to make time tracking more easy and effective. Powered by the patented 4-level verification technology, Clockgogo provides HR staff with a peace mind upon time card management.

Fake GPS, buddy punching, hefty hardware costs, clumsy installation will not be problems anymore. With flexible and user-friendly roster planning and reporting capabilities, calculation of work hour, overtime and other time attendance results is just a click away.

Time card and time attendance results can also be retrieved through API for third-party HCM / HRIS / HRMS / HR system integration (e.g. Workday, Peoplesoft etc.).

Since its launch back in 2016, Clockgogo has already processed more than tens of millions faces and is widely adopted among global brands.

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